IN ROOM, OUTSIDE AND RESIDENT TO RESIDENT VISIT FACT SHEET
WHO CAN HAVE VISITS:
- Resident is not COVID 19 confirmed
- Resident is not currently in COVID 19 isolation, special precautions or in 14-day quarantine
- Resident wishes to receive visits
WHO CAN VISIT:
- Any person the resident wishes to allow to visit. Those under 18 must be in the control of an adult visitor
- Only 2 visitors are allowed during the visit.
- Pet visits will be allowed.
VISIT HOURS AND LENGTH OF VISIT:
- Daily inside visits will be allowed from 8 a.m. to 7:45 p.m.
- 30 minutes will be allotted for the in room visit to ensure all residents have adequate visit time availability
- If visitor arrives late for the visit the visit will not be extended beyond scheduled visit time
SCHEDULING A VISIT:
- Contact our Concierge Desk at 630-769-6200 to schedule the visit
24 HOURS PRIOR TO AN INSIDE VISIT:
- Each visitor must complete Screening Questionnaire at least 24 hours in advance
- The Concierge desk of Oak Trace team member will call to complete the Screening Questionnaire
- Failure to complete 24 Hour Advance Screening will cause cancellation of inside visit
ENTRY TO THE HEALTH CENTER AT TIME OF VISIT:
- All entry will be at our Health Center main entrance
- Hands will be sanitized upon entry
- Visitor(s) will enter and remain 6 feet away from any other person entering the Health Center
- Visitor(s) will approach the Concierge Desk to complete Screening Questionnaire and temperature check. Visitors will be given a Screened sticker, Visit End Time sticker and door hanger.
- Visitors will be provided SKILLED NURSING VISIT FACT SHEET and will be provided written notification of how to inform Oak Trace if they were to have COVID 19 symptoms or test positive for COVID 19 within 14 days of their visit
- After PPE is donned visitor(s) will go directly to the resident’s room. If resident is in a semi-private room, it is preferable that they do not have visits at the same time. If possible, the roommate without the visit can leave the room.
PPE, DISTANCING AND HAND HYGIENE GUIDELINES:
- Resident and visitor(s) will need to wear a face mask the entire time of the visit
- For residents that are not fully vaccinated, the visit will be contactless, and visitors must maintain at least 6 feet of distance from the resident. For residents that are fully vaccinated they can have close contact and touch if so desired. Masks must be worn at times even for the fully vaccinated persons.
- Posters are in place to remind residents and visitors of masking, distancing, and hand hygiene requirements
- Outside visits are the preferred visiting method. Wearing a mask, distancing 6 feet apart and hand hygiene will still be required.
- Balconies will be available for use on a first come first serve basis. There should be only 1 resident visit per balcony.
- Benches are available on the property for visits. There should be only 1 resident visit per bench area.
RESIDENT VISITING OTHER RESIDENTS:
- Residents living on the same neighborhood (floor) may visit with each other in common areas while wearing a mask, distancing 6 feet apart and performing hand hygiene before and after the visit.
- Residents living in different levels of living (Assisted Living versus Skilled) or on a different neighborhood can have visits on the first floor living room area. Team members can assist with transport.
DURING THE VISIT:
- All visits are in designated common areas
- No food or beverage can be consumed during the visit.
- Visitors may not go to any other area of the health center and should go directly to the neighborhood being visited.
- Failure to follow visitation rules will result in the visit being suspended
WHEN VISIT ENDS:
- You will be asked to sanitize your hands when exiting the visit area
- You should go directly to the main entrance to leave the Health Center
*Oak Trace reserves the right to deny visitation to specific residents that meet the criteria only if it believes the resident or visitor(s) does not comply with infection control guidance posing a risk of transmitting COVID 19 which puts the resident or visitor(s) at risk of harm